FAQs
🎈 FAQs – Frequently Asked Questions
Q: How do I book a bounce house or other rentals?
A: Simply select your preferred item, choose your event date during checkout, and we’ll handle the rest! You’ll receive a confirmation email within 24 hours.
Q: What areas do you serve?
A: We currently serve Celina, TX and surrounding areas within approximately a 1-hour radius. Not sure if your location qualifies? Send us a quick message!
Q: What’s included in the price?
A: All rentals include delivery, setup, and takedown. Some items may require a small travel fee depending on your location.
Q: What happens if it rains?
A: We offer free rescheduling or full refund for weather-related cancellations with at least 12 hours' notice.
Q: How long is the rental period?
A: Most rentals are for a full day. We set up before your event begins and pick up once it’s over. Need extra time? Just let us know in advance.
Q: Do you require a deposit?
A: Yes, we require a $50 deposit to secure your booking. The remaining balance is due at delivery.
Q: How do I prepare for delivery?
A: Make sure the setup area is flat, clean, and free of any sharp objects. We’ll take care of everything else!
Q: Can I add balloon garlands or extras?
A: Absolutely! We offer custom balloon designs, backdrops, tents, tables, chairs, a cotton candy machine, and more. You can add these during checkout or contact us for custom packages.